Survival Kits, Travel Essentials, Home Decor & Unique Gifts!



Q. How do I place an order with your company?
Use one "or" more of our Pentizon International Order Forms to place an order for one item or for any number of items. Use as many of our order
    forms as required. (Place ten items on ten different order forms if you want.) We will combine all of your orders and confirm the total to you by
    email. Enter the quantities, item descriptions and the unit prices in the area of our order form where it says,
"Place your order or enquiry here."

Q. Do you use a shopping cart?
No, we do not use a shopping cart for order checkouts.
     Click here to go to our Order Form.

Q. Do you have a minimum order requirement?
A. Yes, our minimum order is $50.00 not including shipping.

Q. What types of payment do you accept?
A. We accept payment through PayPal including all major credit cards.
Click here to read how PayPal's safe and secure service works.

Q. Do you ship Internationally?
A. Yes we ship worldwide.

Q. Where are your customer service centers?
A. Our customer service centers are located across Canada and the U.S.A. so your order may be delivered to you in several separate shipments depending
    on what products you order from us.

Q. How do I get my shipping cost if it's not shown?
A. If the cost of shipping an item is not shown on our website simply enter the information for the item or items you are interested in purchasing
    on our Pentizon International Order Form and request a cost to your address. We will always quote the most common standard shipping option
    so if you prefer a quote for the quickest possible shipping option just let us know and we will provide a cost and the approximate delivery time.

Q. What about duties & taxes?
A. Please note that we do not accept any responsibility for duties or taxes which certain countries may apply to your order.
    By placing an order with us you are assuming all responsibility for paying any applicable duties or taxes.

Q. What about refunds and returns?
A. No refunds or returns will be accepted without our prior authorization.



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